Domino's Pizza

Very very bad experience. They except the order. Their phone switched off. After waiting for 1 and a half hour we went at the shop thinking to pick up the food ordered. When we were parking they called us from a different number and telling we cannot deliver your order. Reason server down. When we argued how did u except the order when your server is down. And how did u get my number. The telling we don't have delivery boy. Whe already a delivery boy was standing next to the person we were talking. When we asked they said he just came here. Now we asked to pick up our order that also was not prepared after almost 2 hours.

We went to this place on a weekday afternoon. We used to visit this place a lot in pre-covid time. We were visiting this place after about 2 years and see a lot of difference. There were no one at the entry to check temperature or offer sanitizer. Thankfully we were carrying our own sanitizers. The sitting arrangements were all reduced to basic minimum. We ordered our usual favourites - fully loaded pizza mania, paneer zingy parcel and cold drink. To our surprize, the zingy parcel was reduced in size (almost the half) than what we had before. (Photos attached) We requested for bottled cold drink instead of open glass, however we were told that they offer only drinks in glass (I could see bottles in their fridge though). A glass of cold drink (costing Rs 60) wasn't enough and we requested for water. We saw their water dispenser has been removed. To our surprize we were told that they don't offer free water in glass any more. We need to buy (their overpriced) water bottles. It was indeed a terrible experience at Domino's. There are several local Pizza stores around that offer far better service and taste than Domino's Pizza. Overall, this outlet (and Domino's) is best avoided.

Domino's isn't the same anymore. Taste levels have gone down and menu variety isn't just there as compared to the competition. I used to love this chain and talked highly about it but seems it's going on a downward path. Expeceted the in restaurant dining and food better but wasn't the case. Time to move on to other better options.

Domino's isn't the same anymore. Taste levels have gone down and menu variety isn't just there as compared to the competition. I used to love this chain and talked highly about it but seems it's going on a downward path. Expeceted the in restaurant dining and food better but wasn't the case. Time to move on to other better options.